Warranty Terms

  1. This Warranty covers all applicable appliances purchased from Discount City for six months for parts and 12 months for labor from the original purchase date.
  2. Warranty is an IN-SHOP PARTS AND LABOR WARRANTY. Should an appliance need repair, owner is responsible for the transport of the appliance to and from Discount City. Pick up, delivery, and/or in-home diagnostic and repair will be charged the standard fees. Discount City may exercise the option to choose a third party appliance repair service if owner prefers in-home repair.
  3. Should the appliance need to be repaired, Discount City shall repair your appliance free of charge as long as you transport the appliance to and from our repair facility. If appliance is not repairable, Discount City will replace appliance with a similar appliance of the same value within your warranty date.
  4. Discount City will strive to complete said repairs on appliances within 3 to 5 business days. If additional time for repairs is needed, Discount City will notify the appliance owner as soon as possible and offer a reasonable solution until original repairs are completed. Appliance owner is then responsible to pick up repaired appliance and return to Discount City.
  5. Discount City shall not be responsible for damage caused by appliance failure, such as food loss or flooding.
  6. Discount City shall not be responsible for any damage by appliance such as: fire damage, water leaks, torn floors, scratched walls, cabinets or floors.
  7. Discount City shall not be responsible for any damage to appliance incurred by owner in transport to or from Discount City for warranty service.
  8. All repairs or replacement policies are null and void should any of the aforementioned exemptions be discovered, or if any work is done on appliance by any other unauthorized person.
  9. Refrigerators and freezers need to be transported to and from Discount City in the standing position. Laying down a fridge or freezer will void the warranty. Do not plug the power cord into surge protectors.
  10. Items not covered by this warranty: Glass top on Ranges, Refrigerator or Freezer compressors, ice and water dispensers. During cold weather, washers need to sit for at least 2 hours to melt ice in water pump.

 

To swap out or ask service-related questions:

(509) 822-7035, Mon-Sat, 9am-5pm